Privacy Policy
Effective Date:
20 Aug 2026
Last Updated:
20 Aug 2026
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it, and the choices available to you.
We aim to handle personal data responsibly and in accordance with applicable UAE data-protection requirements, including the UAE Personal Data Protection Law where applicable. The UAE government identifies Federal Decree-Law No. 45 of 2021 as the federal framework governing personal-data protection and privacy, including requirements relating to processing, security, individual rights, and certain cross-border transfers.
1.Who We Are
PRO SETUP UAE LEGAL ENTITY NAME
- Address:Office 404, Building 2 Dubai Internet City, Dubai, United Arab Emirates.
- Email:consult@prosetupuae.com
- Phone:+971 4 123 4567
PRO Setup UAE provides business support and professional services for entrepreneurs, startups, SMEs, investors, and international businesses seeking to establish or expand their presence in the United Arab Emirates.
Our services include:
- Business setup and company formation
- Mainland and free zone setup support
- PRO services
- Trade license and government-process assistance
- Visa and documentation support
- Digital marketing
- Search engine optimization
- Website design and development
- Business consulting and related support services
2.Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
When you submit a consultation request, contact form, inquiry, or service request, we may collect:
- Full name
- Business or company name
- Email address
- Phone number
- Country of residence
- Business activity or industry
- Preferred business setup location
- Company formation requirements
- Service requirements
- Information included in your message
- Documents or information you voluntarily provide for service delivery
Information Collected Automatically
When you use our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Approximate location information
- Website interaction and usage information
- Information included in your message
- Documents or information you voluntarily provide for service delivery
3.How We Use Your Information
We may use personal information to:
- Respond to inquiries
- Schedule consultations
- Understand your business setup requirements
- Provide requested services
- Prepare quotations or proposals
- Communicate with you about your service request
- Process business setup and PRO-service requirements
- Coordinate documentation and government-related processes
- Deliver digital marketing or web development services
- Improve our website and services
- Analyze website performance
- Prevent fraud, misuse, or security incidents
- Maintain business and financial records
- Meet applicable legal, regulatory, and contractual obligations
- Send marketing communications where permitted and where appropriate consent or another lawful basis is required
The UAE Personal Data Protection Law recognizes various rights concerning personal data, including rights to information, correction, restriction or stopping of processing in certain circumstances, and objection to processing for direct marketing.
4.Legal Basis for Processing
Where applicable, we may process personal information based on:
- Your consent
- The need to respond to your request or take steps before entering into a contract
- Performance of a contract
- Compliance with a legal obligation
- Legitimate business purposes permitted by applicable law
- Protection of our legal rights or interests
- Other lawful grounds recognized under applicable legislation
Where processing relies on consent, you may withdraw that consent where legally applicable.
5.Business Setup and PRO Services Information
When you engage us for UAE business setup or PRO services, we may need additional information or documents to complete your requested service.
Depending on the service, this may include information relating to:
- Company shareholders or directors
- Passport details
- Visa requirements
- Business activities
- Trade license information
- Corporate documents
- Government applications
- Immigration documentation
- Other information required by relevant authorities
We collect and use such information only to the extent reasonably necessary for the requested service, legal obligations, compliance, or other lawful purposes.
6.Sharing Your Information
We do not sell your personal information as a standalone commercial product.
We may share relevant information with trusted parties where necessary to provide services or fulfill legitimate business and legal requirements.
These parties may include:
- UAE government authorities
- Licensing authorities
- Immigration or regulatory authorities
- Professional advisers
- Technology and hosting providers
- CRM and communication platforms
- Payment service providers
- Analytics providers
- Website and IT service providers
- Legal, accounting, or compliance professionals
- Other service providers supporting our operations
We only seek to share information that is reasonably necessary for the relevant purpose. Where required, we take appropriate steps concerning third-party processing and data protection.
7.International Data Transfers
Because PRO Setup UAE serves businesses and entrepreneurs worldwide, some information may be processed or stored outside the UAE through service providers or systems used to operate our business.
Where applicable, cross-border transfers will be handled in accordance with relevant UAE data-protection requirements and applicable safeguards. The UAE Personal Data Protection Law includes specific provisions concerning cross-border transfer and sharing of personal data.
8.How We Protect Personal Information
We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary website forms or unsecured email unless specifically requested through an appropriate secure process.
9.How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing requested services
- Maintaining business records
- Meeting contractual obligations
- Complying with legal or regulatory requirements
- Resolving disputes
- Protecting our legitimate interests
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10.Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights to:
- Request information about personal data we process about you
- Request correction of inaccurate information
- Request deletion where legally available
- Request restriction of processing where applicable
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
- Raise a privacy-related complaint
The UAE Personal Data Protection Law specifically provides data subjects with certain rights regarding access to information, correction, restriction, objection, and other forms of control over personal data.
To exercise a privacy right, contact us at consult@prosetupuae.com.
We may need to verify your identity before processing certain requests.
11.Marketing Communications
If you provide your contact information, we may contact you regarding:
- Your inquiry
- Requested consultations
- Business setup services
- PRO services
- Digital marketing services
- Web development services
- Relevant business information
- Promotional communications where permitted
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
The UAE government notes that consumer privacy and data security are protected under UAE consumer-protection requirements, including restrictions concerning promotional and marketing use of consumer data.
12.Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, measure marketing performance, and personalize or support certain website experiences.
For details about the cookies we use and your choices, please read our Cookie Policy.
13.Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policies of those websites before submitting personal information.
14.Children's Privacy
Our services are intended for businesses, entrepreneurs, professionals, and adults. We do not knowingly seek to collect personal information from children through our business inquiry process. If you believe a child has provided personal information to us, please contact us so we can assess and address the matter appropriately.
15.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised “Last Updated” date.
16.Contact Us
PRO SETUP UAE LEGAL ENTITY NAME
- Email:consult@prosetupuae.com
- Phone:+971 4 123 4567
- Address:Office 404, Building 2 Dubai Internet City, Dubai, United Arab Emirates.
Privacy matters to us.
We at Pro Setup UAE helps you in making your business setup journey clear, secure, and professional as possible.